How we collect your information
We collect your personal information when you contact us with an enquiry or booking, by phone, social media platform, enquiry form (from us or other people) or from our booking platform.
Information we collect
From enquiries and bookings we ask for information including your name, contact details, home address and payment information. Card details are processed by our payments provider and they are responsible for the management of your information. We do not keep any card details.
Use of your information
We use the information you give us to provide our services to you, to collect payment and to contact you where necessary to provide you with the information you need for your stay about our products and services.
We will never share your information with a third party unless it is a legal requirement to do so.
With your permission we may also contact you to update you about our services or send you email marketing material using a platform such as Mailchimp.
Storing your personal data
We ensure that your personal data is stored and processed securely. That may not be in the European Economic area. If you provide us with your personal data you are agreeing to this transfer, storing or processing. Unfortunately, the security of information sent via the internet cannot be guaranteed. You send such information at your own risk, understanding that it is possible it could be intercepted.
Disclosing your information
We will only disclose your personal information:
if we are required to do so by law or to further protection against fraud
to the buyer, should we sell any or all of our business.
Third party links
Your access to information
You have the right to access any information that we hold relating to you in accordance with the law. If you would like to receive details about the information that we hold about you please contact us.
We may be contacted at firstname.lastname@example.org or at: Brocklands Farm, West Meon, Petersfield, Hampshire GU32 1JN
Like other glamping accommodation we are currently closed. We have contacted all guests booked before the end of May with an invitation to move their bookings. We are currently hopeful that we will be able to reopen in June but would suggest that no-one pays the balance on their holiday until the situation is clear. […]
Summer is here and we have availability
At last the sun is shining. It’s my favourite time of year on the glamping site. The grass is in seed and waving enticingly in the breeze. The flowers are blooming and the countryside is green and lush. Add that to the sheer relaxation of sitting on the deck or by the BBQ and drinking […]